This session provides a selective discussion of issues related to the economics of competition for imperfect consumers. Limited consumer awareness – about what deals are on offer, or about the consequences of purchasing decisions – is a central feature of many markets. Consumer imperfection can give rise to market power, but can also co-exist with strong rivalry between firms.
The topic holds great significance in the ongoing competition policy debate across various markets, including the digital realm. The discussion primarily centers around determining the most suitable policy instruments – and the role of competition policy – to address market imperfections resulting from consumer imperfections.
Chair
Evelina Kurgonaitė-Swoboda Founder of Women AT (W@) and Secretary General at the Fair Standards Alliance
Speakers
Micaela Arias Domecq Special Advisor, The Spanish National Markets and Competition Commission (CNMC)
Siún O’Keeffe Manager ACM Academy, the Netherlands Authority for Consumers and Markets (ACM)
Jenny Sugiarto Director of Mergers, the UK Competition and Markets Authority (CMA)